Once you've completed setting up your Edge IO, you're ready to register it to your Tulip account.

Registering Your Edge IO

The Edge IO will automatically create its own access point once you've connected it to power.

  1. Connect your computer to your Edge IO’s access point. You can do this by connecting to the wifi network with the name TULIP-EIO-01-{Serial Number}.

  2. In the password field, type the password of the local host: tulip-gw

  3. Open the browser and type in the IP address to launch the Edge IO portal.

  4. Verify Edge IO name on portal matches Edge IO serial number.

  5. Click the button to continue setting up your Edge IO

  6. You will be prompted to set up a password for your device:

    This is an Edge IO specific password and is different from the WPA2 password and your Tulip account password.

    Save this password. If you forget it, you will not be able to re-configure the device.

  7. Verify that your Edge IO is connected to the internet.

Next, register your device to your Tulip instance:

When registering your Edge IO, use the address of your Tulip account (<your_account>.tulip.co). You will need to use your login credentials that have already been validated on your Tulip account.

Congratulations - you have finished setting up your Edge IO!

Accessing the Edge IO Portal

Please note, once the Edge IO is online, you can access the Edge IO portal by navigating to its IP address. To obtain the assigned IP address, navigate to Shop Floor > Gateways.

Troubleshooting Your Edge IO

Forget Edge IO Password or Need to Reset? Click here
Forgot Account Password? Click here
Forgot Account? It is usually the name of your company. Ex: Company's name is King Fisher then the account would be king-fisher.tulip.co
Still Having Trouble? Reach out to our Support team!

Further Reading

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You can also head to community.tulip.co to post your question or see if others have faced a similar question!

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