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    Reset I/O Gateway to Factory Settings
    • 27 Mar 2025
    • 1 Minute to read
    • Contributors

    Reset I/O Gateway to Factory Settings


    Article summary

    I/O Gateway Notice

    On November 1, 2021, Tulip will no longer sell I/O Gateway devices. Edge IO and Edge MC Devices are still available. Learn More

    This will reset the I/O Gateway to its default configuration by purging:

    • Network Configurations
    • I/O Gateway Access Credentials
    • Tulip Account Authentication
    • Driver Configurations
    • All I/O Gateway settings, including Light Kit

    The I/O Gateway's IP address may also change after a factory reset.

    This is the only way to reset your I/O Gateway's Password

    Instructions

    1. Verify I/O Gateway is not actively controlling any devices
    2. Hold down A & B buttons at the same time for 5 seconds
    3. Release buttons when blinking light turns off
    4. When light turns back on (3-5 minutes), I/O Gateway is reset
    5. Set up I/O Gateway.

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