A Guide to App Transitions
  • 18 Sep 2022
  • 6 Minutes to read
  • Contributors

A Guide to App Transitions

Article Summary

An explainer on transitions in triggers

Many triggers in Apps will end with a Transition. This article outlines how Transitions operate, the capability of Transitions, and what to expect when running Transitions.

What are Transitions?

Transitions are what allows the user to navigate between steps and Apps. Within any kind of trigger, a Transition can be added to appropriately route the user through the Apps you create.

By clicking Add new transition, there are a few options:

Go to Step

  • Previous
  • Next
  • Specific Step
  • Go To Step By Name


  • Cancel App
  • Cancel App Then Log Out Current User
  • Cancel Then Change To
  • Cancel Then Change To Step <App, Step>
  • Complete and Go to Splash Screen
  • Complete App
  • Complete App Then Log Out Current User
  • Complete Then Change To
  • Complete Then Change To Step <App, Step>
  • Complete Then Change To Step By Name

Using Transitions

Identifying the options available is very important, as only one can be added to a Trigger's Then statement. To clarify this point further, it is possible to add a Transition to each Then in a trigger containing multiple conditions, or else statements.

Other notes for Transitions include:

  • A Transition must go at the end of the Then Actions. This ensures all data is captured, and the Transition is the last action for that Trigger.
  • If using multiple of the same trigger type (i.e multiple triggers on the same button), it is necessary to ensure all Transition based logic is held within a single trigger.

Trigger Interactions with Transitions

When a Transition occurs, Step and App Level Triggers may both be activated. For example, a complete trigger on a step may activate a On Step Close, and an On App Complete trigger to fire. The following diagram outlines various examples to display the flow of events with transitions.

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