IT Infastructure

An introduction to Tulip for IT This article distills and organizes the vast world of Tulip into an easy-to-digest and referential format for IT teams. The article is organized into sections to make information easy to find. Tulip Overview I...

Configuring Your IP Allowlist Learn how to limit access to Tulip and the Player to certain IP addresses and CIDR blocks NOTE This feature is available for “Enterprise” plans only. By default, Tulip allows users a...

Use this guide to understand the different security options that are available for each mode of Tulip deployment. Most Tulip customers use frontline operations apps to capture data from their production lines. This means that many devices runnin...

Here's the guide to all of Tulip's security policies. This article is divided into two sections. The first, “Application Security”, discusses security considerations at the application level, including end user administration and access, user da...

Technical Document This article covers the more technical aspects of Tulip Connector Hosts. It is intended for individuals with a background in Information Technology (IT). What is the Tulip Connector Host ? Tulip...

Purpose Here's an overview of how Tulip connects with devices to Mobile or Desktop Players Glossary HTTPS – HyperText Transfer Protocol Secure: A secure version of HTTP that encrypts data between a user's browser and a web server using S...

Overview To ensure safe, timely delivery of features, Tulip mandates that customers who opt-in to hosting their own Connector Host (OPCH) keep that connector host updated. LTS Customers Tulip supports a single major OPCH version per LTS rele...

Purpose This guide is highly technical in nature and should be reviewed with your organization's IT department. This document will list steps for customers to enable log-rotations for their existing docker containers that are not using log-rot...

This document is highly technical in nature and should be reviewed with your IT department. Recommendations for Machine Monitoring Architecture with Tulip Tulip is a Frontline Operations Platform that provides a cloud service to its customers....

Purpose Here's what you will need to know before configuring an on-premises virtual machine with Tulip. NOTE Tulip has announced End of Life for traditional On-Premise deployments. If you are unable to run Tulip ...

Purpose Here's an overview of how Tulip is organized with 5 major parts. Depending on which version of Tulip you are using, there can be up to five components of the Tulip platform you’ll interacting with. (1) Tulip This is the cloud-b...

Purpose Many of Tulip's US customers have strict requirements about information security that extend beyond the guarantees provided by a general cloud Tulip account. For these customers, we offer an AWS GovCloud deployment option. This deplo...

Purpose The Tulip Player uses the network settings of your Windows host machine. If you need to route the Tulip Player through a proxy server, you should follow the steps below. Make sure the Player is closed Open Windows Settings. Click...

LTS12+ OPCH Networking Changes With LTS12, the way OPCH communicates with the Tulip Cloud was changed. These changes were necessary to ensure the OPCH could support massive deployments of connectors and machines. With thi...

Tulip is designed to have minimal IT requirements. The most simple description is: if you can access the web, you can access Tulip. The rest of this article is meant for individuals with a background in Information Technology (IT) and addresses the ...

Tulip W-9 Form A PDF version of Tulip's W-9 form can be downloaded below.

Purpose Learn about Tulip's general security policies. Security is core to Tulip's software, operations, infrastructure, and processes. We use industrial standard best practices for security, encryption, and threat management. Infrastructure...