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Tulip Cloud deployment networking requirements

Updated
  • Updated on Jul 29, 2026
  • Published on Sep 15, 2022
  • 5 minute(s) read
  • Tim Reblitz
  • Tulip Support
  • PT
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Overview

Tulip is designed to be a versatile tool, but a high-quality network connection is required to reach it reliably. This article lists the specific domains, IP address ranges, and ports to allowlist for Tulip Cloud — covering the Tulip platform, Admin interface, Connector Hosts, Edge Devices, and Tulip Player.

For network stability requirements, data-integrity risk, and resilient app design guidance, see Network Stability and Data Integrity Requirements for Tulip Cloud Deployments.

Also see: Network Troubleshooting Guide

Who is this article for?

This article is most useful for IT and network teams configuring firewall, proxy, and connectivity settings for a Tulip Cloud deployment.

Use the links on the right to navigate to relevant sections.

Allowlist

The section below lists all connections Tulip requires to operate as a platform, separated by Tulip component. This list represents a complete list of addresses owned by Tulip.

Users can identify the garden identifier where their Tulip Instance is hosted within the Account Settings menu.

Garden Identifier Inbound to Tulip Cloud Services (Outbound from Customer Network to Tulip Cloud Services) Outbound from Tulip (Inbound from Tulip Cloud Services to Customer Network) Asset Storage
eu-32*
  • 18.196.208.150
  • 52.29.186.76
  • 3.65.140.161
  • 3.68.164.149
  • 3.69.40.142
  • 3.78.33.159
  • 18.157.121.27
  • 3.123.244.32
  • 52.59.20.237
  • 3.78.105.122
  • 18.193.245.36
  • 3.122.220.199
  • https://s3.eu-central-1.amazonaws.com/co.tulip.factory/
eu-70*
  • 4.175.210.240
  • 4.175.210.241
  • 4.175.210.242
  • 4.175.210.243
  • 20.71.18.62
  • 51.124.87.41
  • https://dmgtulip.blob.core.windows.net/
apac-94*
  • 20.27.132.100
  • 20.27.132.101
  • 20.27.132.102
  • 20.27.132.103
  • 20.78.30.60
  • 20.48.9.84
  • https://dmgjapantulip.blob.core.windows.net/
us-11*
  • 44.227.129.199
  • 44.238.198.162
  • 44.241.118.68
  • 44.231.104.41
  • 52.35.58.248
  • 52.36.233.68
  • 34.212.49.37
  • 52.35.248.97
  • 52.10.204.120
  • 34.213.88.194
  • 52.25.126.217
  • 44.240.150.101
  • https://s3.us-west-2.amazonaws.com/co.tulip.tulip-aws-us-west-2-nonprod-11.factory/
us-14*
  • 20.84.217.148
  • 20.84.217.149
  • 20.84.217.150
  • 20.84.217.151
  • 20.84.216.50
  • https://garden14factory.blob.core.windows.net/
us-15*
  • 3.208.72.216
  • 3.208.72.217
  • 3.208.72.218
  • 3.208.72.232
  • 3.208.72.233
  • 3.208.72.234
  • 3.208.72.210
  • 3.208.72.211
  • 3.208.72.212
  • 3.208.72.229
  • 3.208.72.230
  • 3.208.72.231
  • https://s3.us-east-1.amazonaws.com/co.tulip.factory/
apac-19*
  • 20.210.51.28
  • 20.210.51.29
  • 20.210.51.30
  • 20.210.51.31
  • 20.210.45.100
  • https://garden19factory.blob.core.windows.net/
cn-20*
  • 159.27.126.40
  • 159.27.126.41
  • 159.27.126.42
  • 159.27.126.43
  • 159.27.127.10
  • https://garden20factory.blob.core.chinacloudapi.cn/
cn-21*
  • 71.132.38.120
  • 52.80.236.54
  • 71.131.201.160
  • 52.81.123.14
  • 54.223.195.74
  • 54.223.59.65
  • 71.131.201.138
  • 71.132.24.122
  • 71.132.7.44
  • 54.223.241.238
  • 54.223.51.22
  • 140.179.71.41
  • https://s3.cn-north-1.amazonaws.com.cn/co.tulip.tulip-aws-cn-north-1-prod-21.factory/
usgov-22*
  • 3.30.98.35
  • 3.30.98.36
  • 3.30.98.37
  • 3.30.98.41
  • 3.30.98.42
  • 3.30.98.43
  • 3.30.98.32
  • 3.30.98.33
  • 3.30.98.34
  • 3.30.98.38
  • 3.30.98.39
  • 3.30.98.40
  • https://s3.us-gov-west-1.amazonaws.com/co.tulip.factory/
apac-25*
  • 13.214.78.164
  • 13.250.183.11
  • 52.77.113.195
  • 18.139.21.26
  • 18.143.235.80
  • 13.251.239.252
  • 52.74.23.60
  • 54.251.114.217
  • 18.141.118.107
  • 18.136.228.199
  • 52.220.60.219
  • 122.248.216.79
  • https://s3.ap-southeast-1.amazonaws.com/co.tulip.tulip-aws-ap-southeast-1-eksapac-25.factory/
eu-27*
  • 51.103.12.96
  • 51.103.12.97
  • 51.103.12.98
  • 51.103.12.99
  • 20.74.20.137
  • https://garden27factory.blob.core.windows.net/
us-28*
  • 4.156.65.240
  • 4.156.65.241
  • 4.156.65.242
  • 4.156.65.243
  • 4.156.123.70
  • https://garden28factory.blob.core.windows.net/
apac-30*
  • 52.193.203.7
  • 3.114.39.205
  • 54.238.210.93
  • 54.168.171.117
  • 13.115.103.18
  • 52.192.225.86
  • 52.69.36.14
  • 18.182.234.190
  • 57.181.129.61
  • 52.193.201.211
  • 3.113.145.191
  • 35.79.129.101
  • https://s3.ap-northeast-1.amazonaws.com/co.tulip.tulip-aws-ap-northeast-1-prod-30.factory/
us-33*
  • 3.143.190.234
  • 18.189.54.45
  • 3.150.60.241
  • 3.149.138.1
  • 3.141.227.62
  • 3.20.218.71
  • 18.225.12.77
  • 18.189.216.223
  • 3.19.226.227
  • 18.189.239.168
  • 3.150.156.147
  • 13.58.6.116
  • https://s3.us-east-2.amazonaws.com/co.tulip.tulip-aws-us-east-2-prod-33.factory/
us-34*
  • 18.224.75.4
  • 3.128.141.5
  • 3.129.164.217
  • 3.149.124.146
  • 3.17.32.22
  • 3.23.24.226
  • 3.13.128.10
  • 3.147.198.105
  • 3.147.35.226
  • 3.151.20.57
  • 3.151.252.182
  • 3.20.93.69
  • https://s3.us-east-2.amazonaws.com/co.tulip.tulip-aws-us-east-2-lilly-34.factory/
apac-35*
  • 52.199.153.102
  • 52.199.10.209
  • 35.73.173.217
  • 52.193.111.59
  • 57.182.14.240
  • 54.248.198.111
  • 52.196.21.255
  • 3.114.176.16
  • 35.75.95.95
  • 3.113.115.0
  • 35.79.74.248
  • 13.192.248.106
  • https://s3.ap-northeast-1.amazonaws.com/co.tulip.melco-aws-ap-northeast-1-prod-35.factory/

Admin interface (Web Browser)

To use Tulip's web interface, we require the following:

Requirements

Outgoing access to Factory:

  • https://your-account.tulip.co/
    OR
  • https://your-account.dmgmori-tulip.com/
    OR
  • https://your-account.tulip-serendie.com/

Outgoing access to Custom Widgets:

  • *.tulip-custom-widgets.com
    OR
  • *.dmgmori-tulip-custom-widgets.com

Outgoing access to content delivery network (CDN):

Outgoing access for live chat support:

  • https://api-iam.intercom.io/
  • https://nexus-websocket-a.intercom.io/
  • *.zopim.com (port 80 and 443)
    • If wildcards are not allowed, please provide access for the following subdomains:
      • chat-api.zopim.com
      • ccapi-larboard.zopim.com
      • chat-polaris-api.zopim.com
      • chat-polaris-larboard.zopim.com
      • widget-mediator.zopimdashboard-mediator.zopim.com
      • chat-polaris.zopim.com

Outgoing access for onboarding interactions:

Tulip Player

To download, use, and update the Tulip Player, we require the following:

Requirements

Outgoing access to Factory:

  • https://your-account.tulip.co/
    OR
  • https://your-account.dmgmori-tulip.com/
    OR
  • https://your-account.tulip-serendie.com/

Outgoing access to Custom Widgets:

  • *.tulip-custom-widgets.com
    OR
  • *.dmgmori-tulip-custom-widgets.com

Outgoing access to content delivery network (CDN):

Outgoing access for Player updates:

For Players used in China

For customers using Tulip Player within China, we recommend following the Tulip Player Enterprise Deployments and granting access to the relevant download URLs.

Tulip Edge Devices

To use and update Tulip's hardware, we require the following:

Requirements
Outgoing access to Factory:

  • https://your-account.tulip.co/
    OR
  • https://your-account.dmgmori-tulip.com/
    OR
  • https://your-account.tulip-serendie.com/

Outgoing access for Edge Device updates:

Outgoing access for date time synchronization:

  • ntp://[0-3].north-america.pool.ntp.org

Tulip Cloud Connector Host

To use the Tulip Cloud Connector Host to connect to a database, API, or OPC UA server, we require the following:

Requirements

Incoming access to Factory:

  • https://your-account.tulip.co/
    OR
  • https://your-account.dmgmori-tulip.com/
    OR
  • https://your-account.tulip-serendie.com/

Tulip On Premise Connector Host

To use the self-hosted Docker Tulip Connector Host to connect to a database, API, or OPC UA server, we require the following:

Requirements

Outgoing access to Factory:

  • https://your-account.tulip.co/
    OR
  • https://your-account.dmgmori-tulip.com/
    OR
  • https://your-account.tulip-serendie.com/

Outgoing access for updates:

Outgoing access for connections:

  • All third-party services to be connected to Tulip.

Revision history (since February 2025)

Area of Revision Date of Revision Revision Summary
Network stability and data integrity requirements for Tulip cloud deployments 07/29/2026 Moved advanced topics to a separate article.
IP Allowlist 07/29/2026 Added IP allowlist for garden with identifier apac-35*
Tulip Player 02/13/2026 Added reference for Tulip player usage from within China
IP Allowlist 01/14/2026 Added IP allowlist for garden with identifier us-34*
11/18/2025 New sections and information
Admin Interface (Web Browser) & IP Allowlist 10/23/2025 Updated IP allowlist based on garden identifiers & removed outdated CSV import requirements
Allowlist / Region: us 9/29/2025 Added "20.84.216.50" to Connector Host addresses in us region
Allowlist / Region: us 9/13/2025 One Connector Host address updated from ‘20.84.217.148/31’ To ‘20.84.217.148/30’
Admin Interface (Web Browser) & Tulip Player 4/17/2025 Improved highlighting of requirement for Custom Widgets
Allowlist / Region: apac 2/27/2025 - Instance & Connector Host: Additional I.P. addresses.
- Additional URL in Asset Storage
Admin Interface (Web Browser) & Tulip Player 2/12/2025 New requirement for Custom Widgets

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