Account Usage Page
  • 27 May 2024
  • 2 Minutes to read
  • Contributors

Account Usage Page


Article summary

Note

The Usage Page does not capture data before Q4 2023. Reach out to your Tulip Representative if you require usage data predating this period.

The account usage page provides administrators with a high-level overview of the usage across your Instance. When product limits are approaching, they are highlighted on the Usage Page.

How To

Navigating to the Usage Page
Accessible to users with the Account Owner Role (Adding Users and Managing User Roles), the Usage Page can be found in the user profile menu. Users without access will not see this menu option.
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Usage Cards
Usage is categorized into cards for machines, interfaces, and Automations, and Frontline CopilotĀ®. Clicking on each card reveals the respective asset's usage data.
Usage Cards

Month-by-Month Chart
Usage data is organized by month and segmented by Workspace (if enabled). Hovering on the graph exposes usage for each bar section. If available, 12 months of data will be shown.
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Usage Table
The assets responsible for activity/usage are displayed below the month-by-month chart. View full usage data by selecting "View full automation/machine/interface/etc. history".
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Export Data
For external tracking, the usage data by month can be exported to a .csv file.

Account Usage Page
Exported Data

Usage Limits

Each Tulip Instance has limits for Automations, Machines, and Interfaces, Etc . As you approach these limits, a progress bar appears on the usage card, accompanied by a horizontal allocation limit line on the month-by-month chart. Although Tulip doesn't automatically block usage upon reaching limits, warnings will be exposed throughout the product. These limits can be adjusted by your Tulip Representative if needed.

For each asset, there are performance limits, significantly higher than allocated limits, to protect product performance. These limits cannot be easily extended, and reaching them may limit additional usage.

Nearing Limit

Approaching allocated limits adds a horizontal line to the usage chart, with progress towards the limit on the usage card.

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Over Limit

Upon reaching a limit, the usage card indicates an overage. A limit pill is added to the ribbon, and warning ribbons appear on pages for the respective asset.

Usage Card
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Ribbon Notification
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Point of Use
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Over Performance Limit

Approaching the performance limit triggers in-product notifications, urging immediate action.

Usage Card
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Ribbon Notification
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Point of Use
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