Player 2.12.0 Release – November 2026
We're excited to announce the release of Tulip Desktop Player version 2.12.0.
Version 2.12.0 of Desktop Player is available for download at 9:00PM ET on November 7th, 2026! If you have auto updates enabled, the Desktop Player application will update in the background and changes will take effect the next time the application is restarted. Alternatively, you can manually initiate the update process from the file menu.
Bug Fixes
- Fixed an issue where the Desktop Player could stay on a gray screen, a blank page, the maintenance page or a "no available server" message after the Tulip page crashed or failed to reload, for example during a network drop or a Tulip upgrade, until it was reloaded manually. Now, the Player shows a notice that counts down to an automatic reload, waiting longer between attempts while the problem continues.
- Fixed the Tulip Player failing to open on Linux desktops running a Wayland session, such as Ubuntu 24.04. The application would start but never display a window.
- Fixed an issue where giving the Save Image trigger a relative file path (for example "images/photo.png" instead of a full path) stopped every later file download in the Player, with no error shown, until the Player was restarted. Now, Save Image reports an error for a path that is not a full path, and later downloads are unaffected. No images were lost, because the affected downloads never started. Update any trigger that still uses a relative path.
- Fixed an issue where log timestamps in the Desktop Player developer console showed a date one month earlier than the actual date. Timestamps now show the actual date and end in "Z" to show they are in UTC. Only the developer console display was affected; the Player's log files always recorded the right time.
Improvements
- Upgraded the Desktop Player runtime, bringing the latest browser and platform security fixes.
- In the Desktop Player, added a Clear Cache option to the Developer menu. It clears the Player's stored copies of web content, so the next reload downloads them again.
Full List of Ticket IDs Included in Release
If you are tracking any of these tickets and would like more details, please contact Tulip Customer Support via support@tulip.co or live chat through your instance.
- PLAT-59624
- PLAT-59602
- PLAT-59564
- PLAT-59563
- PLAT-59511
- PLAT-59241
- PLAT-59167
- PLAT-59060
- PLAT-58972
- PLAT-58707
- PLAT-58667
- PLAT-58076
- PLAT-57548
- PLAT-57092
- PLAT-56773
- PLAT-56407
- PLAT-56405
- PLAT-56354
- PLAT-56174
- PLAT-55982
- PLAT-55979
- PLAT-54378
- PLAT-54318
- PLAT-54310
- PLAT-53207
- PLAT-52142
- PLAT-52096
- PLAT-52092
- PLAT-41151
- PLAT-35983