How to Configure the Network Settings on your Tulip Edge Device
  • 21 Sep 2023
  • 4 Minutes to read
  • Contributors

How to Configure the Network Settings on your Tulip Edge Device

Article summary


Here are the different ways that you can configure Edge Devices to work with your company's network settings.

This article explains how to configure your Edge Device to function properly on your network.


This can be done at setup of your Tulip Edge Device or after it has been connected to your Tulip account.

Getting Started

To adjust network settings in your Edge Device, you should first connect your computer to your Edge Device through the Edge Devices' wireless network.

Once you have connected to the Edge Device, navigate to in your browser and either begin your initial setup process or log in to the Edge Device.

If you are setting up your Edge Device the first time, proceed normally until you have reached the second step and click Show Network Settings.

If you have already finished setup, you will be redirected to the dashboard page after logging in, where you can update these settings.


The screen might differ based on device type.

Edge Device Network Settings Internet Connection

Setting Up the Wired Connection

Your Edge Device can be configured to operate either using DHCP or manual. If you are using DHCP, your Edge Device will automatically be assigned the following:

  • IP
  • Subnet
  • Router

You will be able to set and/or add DNS locations.

Edge Device Network Configuration

If you choose to setup your Edge Device to operate with manual network settings, please ask you IT department for help. This will enable you to configure the following

  • IP address
  • Subnet
  • Router
  • DNS

Edge Devices Manual Configuration

Setting up your Edge Device to Use a Proxy Server

If your network requires all traffic to be routed through a proxy server for security reasons, this can be set on the same page as the wired connection above. To configure your proxy follow the steps below.

  1. Click on Proxy to expand the proxy section.

Edge Devices HTTP Proxy

  1. Click on HTTP Proxy and it will turn blue to indicate it is enabled.

Edge Devices HTTP Proxy3

  1. You will now see the Proxy Configuration Utility for the Device Portal, which looks like the following:

Edge Devices HTTP Proxy2

  1. Enter the host name of your proxy along with the port, username and password.

  2. Click Next. The Edge Device will now check your network connection and alert you if it is having trouble.

Adding Custom CA Certificates on Your Edge Device

If you are using a proxy that requires a custom CA certificate, you can add that certificate or "cert" to the Edge Device in the same place as the proxy.


We only support base 64 encoded format.

To add a custom cert:

  1. Click on Root Certificates to expand it.

Edge Devices Root Certificate

  1. Click Add New Certificate.

  2. A file explorer opens and you can upload the custom cert saved on your computer to the Edge Device.

  3. When you have uploaded your cert, click Next/Save to save the cert and test your network connection. If the Edge Device cannot connect to the internet, you will get an alert. You can check the network health by navigating to the Diagnostics page and selecting Network Health from the dropdown.

  4. The network setup page displays all added certs. You can add up to 10 certs.

Edge Devices Root Certificate2

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