Tulip is designed to have minimal IT requirements. The most simple description is: If you can access the web, you can access Tulip. The rest of this article is meant for individuals with a background in Information Technology (IT) and addresses the specific firewall settings required to access Tulip.

Admin Interface

  • The Tulip admin interface (https://your-account.tulip.co) can be accessed from your web browser just like any other website. The admin interface currently only supports the Google Chrome browser and requires HTTPS over port 443.

Tulip Player

Tulip Gateway - Normal Operation

  • The Gateway must make outgoing requests to https://your-account.tulip.co using TCP on port 443.
  • The Gateway must resolve https://your-account.tulip.co with a DNS. This is usually done using TCP on port 53, but may be done through a proxy.
  • The Gateway must make outgoing requests to a variety of NTP time servers using UDP on port 123 in order to synchronize its clock.
  • The Tulip Gateway does support HTTP proxies and custom SSL certificates.

Tulip Gateway - Over-the-air Updates

Tulip Connector Host

  • In order for a Cloud Connector Host to connect to an external system, incoming connections will need to be allowed from Tulip. Please contact us for specific IP ranges to whitelist.
  • If you will be running a Connector Host on-site, please refer to our Connector Host Requirements article.
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