Troubleshooting

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18 articles in this collection
Written by Erik Mirandette, Anabell from Tulip, Sarah Ackley and 2 others

How to Switch Between Multiple Tulip Accounts

If you sign in to multiple accounts to build apps, here's how to switch accounts on the Tulip Player as well

Written by Kevin Kononenko
Updated over a week ago

How to "Undo" Actions in the App Builder

Here's a list of actions that you can undo while building apps.

Written by Kevin Kononenko
Updated over a week ago

Configuring Your Tulip Account Settings

Here are the different settings that Tulip Account Owners can configure for the entire Tulip account.

Written by Kevin Kononenko
Updated this week

Glossary of All Tulip Terminology

Are you unsure of what to call a specific feature in Tulip? Use this guide to see which names refer to which features.

Written by Kevin Kononenko
Updated over a week ago

How to Recover Deleted Apps

Written by Anabell from Tulip
Updated over a week ago

How to start fresh with the Tulip Basics App

Here's how to clear changes in the Tulip Basics app if there have been multiple users.

Written by Sarah Ackley
Updated over a week ago

Languages Supported In Tulip

Here's how Tulip supports multiple languages for both users and operators.

Written by Kevin Kononenko
Updated over a week ago

How to Use Keyboard Shortcuts in the App Builder and Player

A list of available keyboard shortcuts available in Tulip's App Builder and Player.

Written by Anabell from Tulip
Updated over a week ago

Tulip Support

How to Submit a Support Request

Here's how to submit a support request to the Tulip support team.

Written by Erik Mirandette
Updated over a week ago

Tulip App Builder

How To Troubleshoot Logic In The App Builder

Here are a few common debugging strategies to try when your app logic and data are not working correctly.

Written by Kevin Kononenko
Updated over a week ago

What To Do When Your Trigger is Not Working

Use this guide to learn how to debug a Trigger in Tulip.

Written by Erik Mirandette
Updated over a week ago

How To Receive SMS Alerts Via the Trigger Editor

Here's how to send texts when a certain Trigger fires.

Written by Anabell from Tulip
Updated over a week ago

Shop Floor and IoT

Reset I/O Gateway to Factory Settings

Written by Brian Haselton
Updated over a week ago

Checking The Status of Devices on Your Shop Floor

Here's how to tell if a display or device is currently connected to Tulip.

Written by Brian Haselton
Updated over a week ago

How To Troubleshoot Your Barcode Scanner

Here's how to discover issues with your barcode scanner in Tulip.

Written by Erik Mirandette
Updated over a week ago

How to Troubleshoot the Ohaus Scale Connectivity With the Tulip Gateway

This article guides you through the steps required to re-establish the connectivity between the Ohaus Scale and your Tulip Gateway.

Written by Anabell from Tulip
Updated over a week ago

Tulip Player

How to Restart the Tulip Player if the Screen Goes Blank

Here's how to restart your Tulip Player.

Written by Erik Mirandette
Updated over a week ago

How To Troubleshoot the Tulip Player

Use this debugging guide to get your Tulip Player back up and running.

Written by Erik Mirandette
Updated over a week ago