In the event of a forgotten Edge IO Password, or other need to restore to factory settings, follow the steps below to reset the Edge IO.
This will reset the Edge IO to its default configuration by purging:
Edge IO Access Credentials
Tulip Account Authentication
Node-RED Flows and Configuration
Note: The Edge IO’s IP address may also change after a factory reset.
A factory reset is the only way to reset your Edge IO’s password:
Verify the Edge IO is not actively controlling any devices
Hold down the A and B buttons simultaneously for 5 seconds. The heartbeat LED (HRTBT) will stop flashing.
Release buttons. The device will now reboot
When the heartbeat LED turns back on, the Edge IO has completed the reset process.
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