Many customers use Tulip accounts to control access as they start building. When they are ready to scale up their Tulip deployment, they switch to SAML SSO.

In order to switch and keep existing user data, your account will need a user migration to SAML. A Tulip team member can help you with this migration. In order to make this switch, you will need to share a CSV file of users to be migrated.

There are two columns needed:

  • The SAML nameID of the user. Depending on the IdP, the nameID could be a unique id or an email. This field is case sensitive.

  • The current user's email address that they use to sign into Tulip.

Make sure that you have already confirmed and verified that SAML is working in Tulip, see How to setup SAML on your account. Make sure to turn off SAML once tested if you still need users to login.

Once you have a migration CSV and have confirmed SAML works, Please speak to your Tulip rep to schedule your SAML migration. Once migrated, all users can begin logging in with SAML immediately.

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