This will reset the I/O Gateway to its default configuration by purging:

  • Network Configurations

  • I/O Gateway Access Credentials

  • Tulip Account Authentication

  • Driver Configurations

  • All I/O Gateway settings, including Light Kit

The I/O Gateway's IP address may also change after a factory reset.

This is the only way to reset your I/O Gateway's Password


  1. Verify I/O Gateway is not actively controlling any devices

  2. Hold down A & B buttons at the same time for 5 seconds

  3. Release buttons when blinking light turns off

  4. When light turns back on (3-5 minutes), I/O Gateway is reset

  5. Set up I/O Gateway.

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