This will reset the Gateway to its default configuration by purging:

  • Network Configurations
  • Gateway Access Credentials
  • Tulip Account Authentication
  • Driver Configurations
  • All Gateway settings, including Light Kit

The Gateway's IP address may also change after a factory reset.

This is the only way to reset your Gateway's Password

Instructions

  1. Verify Gateway is not actively controlling any devices
  2. Hold down A & B buttons at the same time for 5 seconds
  3. Release buttons when blinking light turns off
  4. When light turns back on (3-5 minutes), Gateway is reset
  5. Set up Gateway.
Did this answer your question?