In a situation where the Tulip Player goes blank (white screen), right click on the Tulip Player and choose Refresh. If this does not solve the problem, follow the steps listed below.
1- Navigate to Developer in the Menu bar and select Clear All Data. Choose Confirm when a pop-up appears.
2- This will close and reopen the Tulip Player to the following screen. Type the name of your Tulip account in the empty box and click Register.
(Note: Please type only the name and not the entire url. Eg. If your Tulip account is mytulip.tulip.co, then type only mytulip).
3- Fill your e-mail and password details on this screen as prompted.
4. Add a Device name on the following screen followed by the Badge ID when prompted.
5. This will then send you to the following tab. Select the app you would like to run on the Tulip Player.