When setting up a new Displat (a Gateway, Tablet, or Computer), its connectivity can be verified in the Shop Floor view.  This article will review how to navigate the Shop Floor.

  • Log into your account using your Google Chrome browser: <your _account>.tulip.co
  • Click on the “Shop Floor” tab at the top of your screen.

Displays assigned to a station are listed in the assigned station’s information. 

Unassigned Displays and Devices are listed in the “Unassigned Machines” tab near the bottom of the screen. In the image below there are two Displays:

  • “your tablet” is assigned to the station “Factory Kit Setup Station”
  • “GTW-03-DDCC6FE9” is detected, but is not yet assigned to a station

Displays can be moved by simply dragging them to the desired station.

When a Display or Device is online, its icon will be green.  If a Display or Device is offline, it’s icon will be red. If a Machine is offline (red), verify that it has both power and internet.

Devices (sensors, scanners, foot pedals, etc.) connected to Displays can be seen by selecting a station.  For this example, a Gateway is selected and on the right, a list of connected Devices is shown. That Gateway is associated with a tablet.

If a Device is connected to an IoT Gateway, but is not listed in the “Devices” list for that Gateway, then the Gateway has not identified that Device as connected. This could be due to a defective device or a poor connection between the Device and the Gateway.

If the above steps are not working as you expect or if you would like additional help, you can contact our live chat or email support@tulip.co.

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