The Tulip Player is available for devices that are running:

  • Windows
  • Mac OS
  • Android

The Tulip Player can only be downloaded from the Tulip website. It is not available in the Apple or Microsoft App Store.

See this guide if you are interested in setting up the Player on your computer.

Windows System Requirements

  • The Tulip Player is tested on the Windows 10 operating system. While some customers have run it on Windows 8 and Windows 7, we recommend using Windows 10 for all devices that are running the Tulip Player. If you plan to use plug-and-play devices, that functionality has only been tested on Windows 10.
  • Tulip requires a 64-bit processor. Please note that 32-bit processors or 32-bit versions of Windows are not supported by Tulip.
  • We recommend at least 4GB RAM.
  • We recommend choosing a device with a touchscreen as most Tulip Apps are built with touch in mind.

Recommended Devices

If you're purchasing new devices for use with the Tulip Player, we recommend using one of the following options:

Tablets

Microsoft Surface Pro 5 (Best Option)

  • Great performance
  • 1 full-size USB port
  • Rear-facing camera

Rugged Tablets

These tablets are built to withstand more challenging conditions, like a dirty environment or a clean room that requires devices to be constantly cleaned with chemicals.

Panasonic ToughBook G1 Atex

  • Windows 10 Pro
  • 8 GB RAM
  • Rear-facing camera
  • 1 full-size USB port

Stationary PCs

Dell Inspiron 20 3000 Touch All-In-One (Best Option)

  • 20-inch screen
  • 4 full-size USB ports
  • Front-facing camera

Dell Inspiron 24 3000 Touch All-In-One

  • 24-inch screen
  • 4 full-size USB ports
  • Front-facing camera

Rugged PCs

These laptops are built to withstand more challenging conditions, like a dirty environment or a clean room that requires devices to be constantly cleaned with chemicals.

Dell Latitude Rugged Extreme 14" Notebook

  • 14 inch screen
  • Front-facing camera
  • 2 USB ports
  • 16 GB Ram
  • Windows 10 Pro

Enterprise PCs

Lenovo ThinkCenter M Series

Non-interactive PCs

You can connect a MINIX NEO Z83-4 to a TV to show a Tulip app that displays a dashboard or other non-interactive content.

Android

You can download the Player from the Google Play Store.

The Player will work on all Android devices with OS 5.1 or greater, although we cannot guarantee that it will be able to access your device's camera if you have non-standard camera settings.

If you are interested in purchasing an Android tablet, we recommend the Samsung Galaxy Tab A, 2019 version or later.

We do not recommend Android tablets and phones with a wide angle lens.

Mac/iOS/iPadOS

Mac

The Tulip Player will work on all devices that are running Mac OS.

iPadOS

Tulip can also be run in Safari on iPadOS by adding /player to your account URL. In order to use this, please update your iPad to use iPadOS.

iOS

It is possible to run Tulip on some iOS devices in Safari. This depends on the device's processor speed and RAM. 

To test the Tulip Player on your tablet, add /player to your account URL. For example:

acme.tulip.co/player

Then, test it out on your device. You can only access the Tulip Player via the Safari browser on iOS devices.

Note that non-keyboard devices will not work in Tulip Player when it is running in Safari.

Notes on Thin Clients

It is possible to run the Tulip Player on a thin client provided that the following conditions are met:

  • The Application Data saved for the Tulip Player executable is persistent. When you first set up the Tulip Player, the device is "registered" to your account. If your thin client implementation clears all data across boots or logins, then this registration process will have to be done on every boot, and correspondingly, the Player will need to be reconfigured in the Tulip Platform every time. This is not a suitable situation for running a production implementation of Tulip.
  • All of the previously mentioned requirements in this article are met.

It's also important to note that some USB devices such as barcode scanners will not work as expected depending on the thin client implementation.

It is also possible to use a thin client with the web-based Tulip Player described in the iOS/Android tablet section above.

The best way to confirm whether or not the Tulip Player will work in your thin client implementation is to just try it out. The Tulip Player is available for download and trial instances are available at no cost.


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