---
title: "Reset I/O Gateway to factory settings"
slug: "reset-io-gateway-to-factory-settings"
updated: 2025-03-27T15:04:14Z
published: 2025-03-27T15:04:14Z
canonical: "support.tulip.co/reset-io-gateway-to-factory-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.tulip.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset I/O Gateway to factory settings

I/O Gateway Notice

          

On November 1, 2021, Tulip will no longer sell I/O Gateway devices. Edge IO and Edge MC Devices are still available. [Learn More](https://support.tulip.co/docs/io-gateway-end-of-sale-announcement)

This will reset the I/O Gateway to its default configuration by purging:

- Network Configurations
- I/O Gateway Access Credentials
- Tulip Account Authentication
- Driver Configurations
- All I/O Gateway settings, including Light Kit

The I/O Gateway's IP address may also change after a factory reset.

This is the only way to reset your I/O Gateway's Password

## Instructions

![](https://cdn.document360.io/7c6ff534-cad3-4fc8-9583-912c4016362f/Images/Documentation/Reset%20I_O%20Gateway%20to%20Factory%20Settings_206487474.png)

1. Verify I/O Gateway is not actively controlling any devices
2. Hold down A & B buttons at the same time for 5 seconds
3. Release buttons when blinking light turns off
4. When light turns back on (3-5 minutes), I/O Gateway is reset
5. [Set up I/O Gateway.](https://support.tulip.co/docs/setting-up-a-tulip-io-gateway)