Tulip provides Long Term Support (LTS) releases to select customers. Each LTS release has a defined lifecycle, including a date for the End of Support (EoS). It is critical for customers to track these dates and upgrade to the latest supported release.
Understanding Tulip LTS Support
Each Tulip LTS release receives critical security patches and P0 bug fixes for the duration of its supported lifecycle. Tulip supports each LTS for 12 months after the next LTS comes out.
Once an LTS release reaches its End of Support date, Tulip will no longer guarantee fixes or provide technical support for that version.
We strongly recommend upgrading to a currently supported LTS release before the EoS date. Please work with your CSM if you have any questions.
LTS Release End of Support Schedule
The following table outlines the current Tulip Long Term Support (LTS) releases and their corresponding End of Support (EoS) dates.
| LTS Release Version | Release Date | End of Support (EoS) Date |
|---|---|---|
| LTS 11 | Oct 2023 | Apr 31, 2025 |
| LTS 12 | Apr 2024 | Oct 31, 2025 |
| LTS 13 | Oct 2024 | Mar 31, 2026 |
| LTS 14 | Mar 2024 | Dec 31, 2026 |
| LTS 15 | Dec 2025 | 12 months after LTS 16 |
Questions
To maintain a secure and fully supported environment, customers should plan their upgrade cycles to align with the supported period of their current LTS version. For guidance or questions, contact your Tulip Customer Success Manager.