Introduction
DIMO Maint is a cloud-based CMMS solution that supports the digital transformation of maintenance functions across a wide range of organisations from SMEs to large international corporations, regardless of industry. By integrating Tulip with DIMO Maint, your operational teams are seamlessly connected to maintenance teams. This integration enables real-time sharing of equipment status and automates communication in the event of malfunctions. It resutls in greater autonomy, faster response times, and improved collaboration across departments.
Purpose
This integration, supported by DIMO Maint, the Tulip connector, and a demonstration app, allows you to:
- View current and upcoming maintenance activities
- Monitor maintenance requests in real time
- Create new maintenance requests directly from the app
This empowers your teams with visibility and control over maintenance operations right at their fingertips.
How It Works
DIMO Maint Maintenance application
The first view offers a comprehensive dashboard, giving users an overview of all ongoing maintenance interventions.
Users can easily submit new maintenance requests through a simple and intuitive interface.
All active maintenance requests are displayed, providing up-to-date insights into current issues being handled.
Users can also view upcoming planned maintenance tasks, helping them anticipate and coordinate accordingly.
API Doc
DIMO maint provides a swagger that list all the API request possible.
Pre-Requisites
- GMAO DIMO Maint MX license (with API Option)
- Tulip Professional license
Tulip Connection Details
The following information would need to be configured on Tulip's HTTP connector.
Running On: Cloud Connector Host
Server address: your dimomaint tenant
TLS: Yes
Authentication: No auth
Headers:
- X-API-Key: your API Token
- Accept: application/json
- Content-Type: application/json
Example Prebuilt connector Functions
POST – Create Work Request
Used to create a new maintenance request in DIMO Maint.
This is typically triggered from a Tulip app when an operator reports an issue on equipment. The request includes asset information and a description of the problem.
POST – Get Work orders
Retrieves the list of work orders currently tracked in DIMO Maint.
This can be used in apps that display scheduled or in-progress maintenance tasks assigned to specific assets or technicians.
POST – Get Work requests
Fetches all existing maintenance requests from DIMO Maint.
Useful for monitoring open or historical requests submitted by users, allowing follow-up or escalation if needed.
POST – List Assets
Returns a list of assets registered in DIMO Maint.
This is used to populate dropdowns or selection menus in Tulip apps, so users can associate requests or tasks with specific equipment.