---
title: "Check interfaces and devices status on your shop floor"
slug: "check-interfaces-and-devices-status-on-your-shop-floor"
updated: 2024-07-09T18:15:16Z
published: 2024-07-09T18:15:16Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.tulip.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Check interfaces and devices status on your shop floor

*Here's how to tell if an interface (display device) or edge device is currently connected to Tulip.*

          Feature update

          

From r283 onwards, display devices are renamed interfaces.

Before reading this article, [make sure you understand how to assign an interface to a station](https://support.tulip.co/docs/display-devices).

When setting up a new Interface (Display device) or Edge Device, its connectivity can be verified in the **Shop Floor** view. This article reviews how to navigate the Shop Floor.

- Log into your account using your **Google Chrome** browser: <your _account>.tulip.co
- Click on the **Shop Floor** tab at the top of your screen.

![](https://cdn.document360.io/7c6ff534-cad3-4fc8-9583-912c4016362f/Images/Documentation/Checking%20The%20Status%20of%20Devices%20on%20Your%20Shop%20Floor_76009888.png)

**Interfaces** assigned to a station are listed in the assigned station’s information.

![](https://cdn.document360.io/7c6ff534-cad3-4fc8-9583-912c4016362f/Images/Documentation/Checking%20The%20Status%20of%20Devices%20on%20Your%20Shop%20Floor_192261268.png)

Here, the interface named Device1 is assigned to this station, and is online. Similarly, the GTW-04-34228DB1 is assigned to this station as well. Only one interface can be assigned to a station, but any number of edge devices can be added to a given station.

When an interface or edge device is online, its icon will be green. If an interface or edge device is offline, it’s icon will be red. If a Machine is offline (red), verify that it has both power and internet.

Edge devices (sensors, scanners, foot pedals, etc.) connected to interfaces can be seen by selecting a station. For this example, an I/O Gateway is selected and on the right, a list of connected devices is shown. That I/O Gateway is associated with this interface.

![](https://cdn.document360.io/7c6ff534-cad3-4fc8-9583-912c4016362f/Images/Documentation/Checking%20The%20Status%20of%20Devices%20on%20Your%20Shop%20Floor_192265965.png)

![](https://cdn.document360.io/7c6ff534-cad3-4fc8-9583-912c4016362f/Images/Documentation/Checking%20The%20Status%20of%20Devices%20on%20Your%20Shop%20Floor_192274265.png)

If a device is connected to an I/O Gateway, but is not listed in the “Devices” list for that I/O Gateway, then the I/O Gateway has not identified that device as connected. [Ensure the driver is turned on](https://support.tulip.co/docs/how-to-manage-drivers-in-the-device-portal) if applicable, in the I/O Gateway Configuration page. This could also be due to a defective device or a poor connection between the device and the Gateway.

If the above steps are not working as you expect or if you would like additional help, you can contact our live chat or email [support@tulip.co](mailto:support@tulip.co).

![](https://cdn.document360.io/7c6ff534-cad3-4fc8-9583-912c4016362f/Images/Documentation/Checking%20The%20Status%20of%20Devices%20on%20Your%20Shop%20Floor_92834821.png)

**Interface (Display Device)**

Users interact with Tulip applications through physical devices like touchscreens, PC monitors, mobile devices, and LCD screens. We refer to these as **interfac****es.**Interfaces must be assigned to a **station** in order to run applications.

**Edge Device**

**Edge Devices** are any hardware intended to connect physical things to the cloud. This can include entirely mechanical devices, older machines without network functionality, PLCs, and more.

Tulip sells the **Edge IO** and **Edge MC** that interface directly into **Triggers** in a breeze, but Tulip can also support other Edge Devices.

**Shop Floor**

The area of the platform responsible for moving applications into production. Under the shop floor, you can manage **Stations**, **Edge Devices,**and the app publication details such as which **Version** is accessible to users, which **Devices**are connected to the app, and which **Interface (display device)******the app is run on.

**Machine**

A **Machine**is a digital representation of a physical datasource. Machines have **Attributes**that are updated through an OPC-UA Connector or the Tulip API.