---
title: "Access your Tulip instance"
slug: "access-your-tulip-instance"
updated: 2024-07-08T21:01:10Z
published: 2024-07-08T21:01:10Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.tulip.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Access your Tulip instance

*Learn how to access, sign-in, and manage the password of your Tulip instance.*

Your Tulip instance has the URL structure: [your-account].tulip.co

Our privacy policy prevents us from providing potentially sensitive information to individuals without a registered profile in an existing Tulip account. Please contact your administrator directly for information about how to get registered.

If you are the account owner, please start a chat using the same email address that you used to sign up for Tulip and a member of our Support Team will be happy to verify your identity and provide this information.

## Reset Your Password

1. At the login screen of your account (*https://your_account.tulip.co*), click **Forgot Password?**

![](https://cdn.document360.io/7c6ff534-cad3-4fc8-9583-912c4016362f/Images/Documentation/How%20to%20Reset%20Your%20Password_163247850.png)

1. Confirm your email and click **Submit**.

![](https://cdn.document360.io/7c6ff534-cad3-4fc8-9583-912c4016362f/Images/Documentation/How%20to%20Reset%20Your%20Password_163248106.png)

1. You will receive an email enabling you to reset your password. The email will be sent to the address associated with your Tulip account.

## Change Your Password

1. In the top right of Tulip, click on your profile icon and select **My Profile**.
2. Scroll down and click **Change Tulip Password**

![Change Password](https://cdn.document360.io/7c6ff534-cad3-4fc8-9583-912c4016362f/Images/Documentation/Change%20Password.png)

1. Enter your old password and the new password. Click **Save**.

![](https://cdn.document360.io/7c6ff534-cad3-4fc8-9583-912c4016362f/Images/Documentation/How%20To%20Change%20Your%20Password_116249998.png)